Heron Plush White Shag Rug
Color: Whisper White
Pile Height: 1/2"
Content: 100% Acrylic
AVAILABLE IN THE FOLLOWING SIZES
2'X3', 5'X7'6", 8'X10', 9'X12'
(Please Note : All sizes are nominal, accepted variance is +/- 3 “)
CUSTOM SIZES ARE AVAILABLE FOR THIS ITEM! PLEASE CONTACT CUSTOMER SERVICE FOR MORE INFORMATION.
A Rug Pad is recommended for this item, but is not included. Please enter "Rug Pad" in our search box to link to our Rug Pad options.
Returns for this Item
- This item may be returned in original condition within 7 days of receipt. CUSTOM ITEMS ARE NOT ELIGIBLE FOR RETURN
- Product must be returned in the original or equivalent packaging.
- Please inspect your order carefully upon receipt with the driver present. Any damage should be refused at the time of delivery and noted by the carrier.
- Upon receipt of your merchandise, please inspect and open the package thoroughly with the driver present. Goods damaged in transit must be refused at time of delivery.It is possible that the outside packaging is intact while the product inside was damaged in transit – particularly with hand-tufted products.
- If unable to open and inspect immediately at the time of delivery, please write “Subject to Inspection” on shipping documents before signing for delivery. Please note clearly any obvious issues or signs of damage such as torn packaging, rips, etc.
- If damage is not noted at time of delivery, call the carrier to amend the Bill of Lading prior to returning the shipment. The shipping company or Herringbone & Company cannot be held liable if BOL/Shipping document is signed and damage is not noted by the receiver.
- Verify your BOL/Shipping document for number of packages and note any items which have not been received.
- Please contact customer service immediately and notify us that you have received/refused a damaged item.
- YOU MUST HAVE AN RMA ISSUED BY CUSTOMER SERVICE IN ORDER TO RETURN THIS ITEM! Any item returned without an RMA WILL be refused at the customer’s expense.
- For your protection, we recommend that all shipments be sent back with a traceable return number and proper insurance.
- Once the item is received and inspected, a credit (not including freight and 3% credit card fee) for the item will be issued to your account.
- Please note that a 3% credit card fee will be charged/deducted on all returns if original form of payments was a credit card on all non-defective/damaged rug.
- An RMA number must be clearly marked on the outside of the package for all returns.
- RMA#s can be obtained by emailing us, texting us, or calling us.
- The customer is responsible for all freight charges associated with receiving and returning any non-defective product. Even if you received “free shipping” on your order, you will still have the actual delivery amount deducted from the cost of the item being returned.
- Please contact us if you are unclear about any of the Return terms listed above before placing your order.
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